Know Your Costumer Policy

KYC policies are becoming more and more important lately. They are put in place to curb money laundering, identity theft, terrorist activity or financial fraud.

MGC logic looks to safeguard the integrity of confidential and private information that it gets hold of. The information could be of the transactions you make or your account information. It keeps the integrity of the information by making use of a number of fraud controls and security measures. In order to secure your transactions data properly, we need to have some information from you that includes the deposit method that you prefer. You will be asked to provide these documents when you make a deposit:

  • A valid copy of your passport bearing the signature page.
  • A recent utility bill copy that contains your address and name.
  • The copies of your credit cards that are used to deposit cash.
  • Purchase history of the online transactions you make that is signed.

In case you have any concerns or questions you are always free to reach out to us. You can e-mail our customer support at [email protected]

Making the effort and providing these Documents as soon as possible will ensure there are no delays when we are processing your information.

We are going to need the receipts of the requisite documents before conducting any cash transactions. This is of course to your benefit as we are trying every way possible to keep your information and data discreet. In some circumstances, we will even request for the documents prior to allowing any activity to happen in your account. These could be even essential and basic activities such as trading and depositing cash to your online account.

The know your customer policy will ensure that pending withdrawals will have to be canceled then credited to your online trading account in any case we do not receive the documents we requested on file. But we will have to notify you if such an event occurs through our communication channels.

How do I send the Documents to You?

The process of letting us have your documents is quite easy. It should not bother you as we have simplified it for you. Again, we allow only one channel of communication for it to be systematic. That is the use of our e-mail address as almost everyone is well conversant with how to use one so you will just have to scan the documents we have requested or use a high digital camera to take their picture. Ensure that the images are in jpegs format then send them through our e-mail address [email protected]

How do I determine my Documents are Okay With you?

Our company, MGC Logic treats the security of our customer’s documents with the highest priority. All the documents we receive are treated in a very confidential and respectful manner.  The files we acquire from you are fully protected in the most optimum attainable level of encryption in every stage of the process of reviewing them.

We want to say a big thank you for letting MGC Logic partner with you and make it a safe place for traders all over.